Welcome to Dirti Dog! By using our website and purchasing our products, you agree to the following Terms & Conditions. Please read them carefully to ensure a smooth and paw-some experience.
1. General Information
- Dirti Dog is owned and operated in Australia. All products are crafted with the highest quality standards and are proudly Australian made and owned.
- By accessing our site and placing orders, you agree to the terms set forth here and any other policies referenced.
2. Payment & Pricing
- All prices listed on our website are in Australian dollars (AUD) and include GST.
- We reserve the right to change prices at any time, but don’t worry—once you’ve placed an order, the price at checkout is locked in.
- We accept major credit cards, PayPal, and other payment methods listed at checkout.
3. Shipping & Delivery
- We aim to process orders within 2 business days. Shipping times may vary depending on your location, with estimated delivery times between 3-7 business days.
- Free shipping is available on orders over $99.
- Please ensure your shipping details are correct. We are not responsible for any delays or issues caused by incorrect information.
4. Returns & Refunds
- We offer a 30-day return policy for unopened products. If you're not satisfied with your purchase, please contact us at woof@dirtidog.com to initiate a return.
- Refunds will be processed within 5-7 business days after receiving the returned item.
- Return shipping costs are the responsibility of the customer unless the product is faulty or damaged upon arrival.
5. Product Use
- Dirti Dog products are intended for external use on dogs only. Please follow usage instructions provided on the packaging.
- If your dog experiences any irritation or allergic reaction, discontinue use immediately and consult your vet.
6. Privacy Policy
- We value your privacy and will only collect necessary information to process your order and improve your shopping experience.
- For more details on how we handle your data, please refer to our Privacy Policy.
7. Intellectual Property
- All content on this website, including text, images, and logos, is owned by Dirti Dog. You may not reproduce or distribute any part of our website without written permission.
8. Changes to Terms & Conditions
- We may update these Terms & Conditions from time to time. Any changes will be posted here, so be sure to check back occasionally to stay informed.
If you have any questions or concerns about our Terms & Conditions, feel free to reach out to us at woof@dirtidog.com.au Thanks for choosing Dirti Dog—where clean dogs and happy tails go hand in paw!
Contact Us
DIRTI DOG PTY LTD
ABN: 34 664 249 361
Address: 4/26 Barry Rd Chipping Norton NSW 2170
Email: woof@dirtidog.com.au
Phone: 0297551347