At Dirti Dog, we respect and protect your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website and make purchases. By using our site, you agree to the practices outlined below.
1. Information We Collect
We collect personal information that you voluntarily provide when you:
• Make a purchase (e.g., name, address, email, payment details).
• Sign up for our Pupdates or newsletters (e.g., email address).
• Contact us with questions or feedback (e.g., email address, phone number).
We may also collect non-personal information like browser type, device information, and site usage through cookies to help us improve your experience.
2. How We Use Your Information
Your personal information is used to:
• Process and ship your orders.
• Communicate with you about your order or account.
• Provide you with promotional offers, newsletters, and updates (only if you’ve opted in).
• Improve our website and customer experience through analytics.
We do not sell, trade, or share your personal information with third parties except when necessary for the operation of our website and business (e.g., shipping providers, payment processors).
3. Cookies
Our website uses cookies to improve your browsing experience and help us understand how you use our site. Cookies are small data files stored on your device that allow us to:
• Remember your preferences (like items in your cart).
• Track site usage and analytics to enhance your experience.
• Provide personalized content and promotions.
You can manage or disable cookies through your browser settings, but please note that doing so may affect your ability to use certain features of our site.
4. Data Security
We take your privacy seriously and use secure systems to protect your personal information. All payment information is processed through encrypted methods, and we adhere to strict security protocols to ensure your data is safe.
However, no online transmission of data can be guaranteed 100% secure. While we do our best to protect your information, you use our site at your own risk.
5. Third-Party Services
We may share your information with third-party services, such as shipping and payment providers, but only as necessary to complete transactions and deliver our products. These services have their own privacy policies, and we recommend reviewing them to understand how they handle your data.
6. Your Choices
You can choose not to provide certain information, though it may impact your ability to complete purchases or access some features. If you no longer wish to receive our promotional emails, you can unsubscribe at any time by clicking the link provided in our emails.
7. Accessing & Updating Your Information
You have the right to access, update, or delete your personal information at any time. Contact us at woof@dirtidog.com.au for any requests regarding your personal data.
8. Changes to This Policy
We may update this Privacy Policy as needed to reflect changes in our practices or for legal reasons. Any updates will be posted on this page, and by continuing to use our site, you agree to the updated terms.
Contact Us
If you have any questions about our Privacy Policy or how we handle your personal information, please reach out to us at:
Email: woof@dirtidog.com
Your privacy is our priority—thank you for trusting Dirti Dog!